Step 2 - Checkout: Sign In (3 options)
a) "Place Your Order Without Registering" - if you do not want us to store your address information, click the "Continue" button under "Place Your Order Without Registering". See Step 3.

b) "Register Now" - if you are not registered and would like us to store your address information, drop down to the "Register Now" section and click the "Register Now" button. Next, complete the "My Membership Information" screen and then click the "Save" button. Be sure to write your password down, and remember, it is case sensitive. After checkout, we will save your address information so that the next time you order, we can quickly "look you up!" See Step 3.

c) "Returning Users" - If you have registered with us previously, supply us with your email and password (password is case sensitive) under "Returning Users" so we can "look you up". After supplying us with the appropriate information, click the "Continue" button under "Returning Users" to proceed.

Step 3 - Billing / Shipping Information
If you are placing your order without registering (no information is stored with us):
a) Use this screen to supply us with your billing information. This information must match the billing information for the credit card you are planning to use.
b) Next, decide where you want your order shipped, and click the appropriate circle under "Shipping Options". If you select "Ship entire order to my billing address", please verify that the address is correct; then click the "Continue" button to proceed. If you select "Ship entire order to an address other than my billing address", click the "Continue" button and please supply us with the address to which you want your order shipped on the "Shipping Information" screen. Click the "Continue" button to proceed. See Step 4.
NOTE: If shipping to an address different from the billing address, please contact your credit card company to add an alternate shipping address to your account, as we verify both billing and shipping addresses (this may delay your order).

If you have registered with us previously, and logged in with your email and password:
a) Please verify that your address information is correct and make any necessary changes.
b) Next, decide where you want your order shipped, and click the appropriate circle under "Shipping Options". If you select "Ship entire order to my billing address", please verify that the ship-to information is correct; then click the "Continue" button to proceed. If you select "Ship entire order to an address other than my billing address", click the "Continue" button and please supply us with the address to which you want your order shipped on the "Shipping Information" screen. Click the "Continue" button to proceed.
NOTE: If shipping to an address different from the billing address, please contact your credit card company to add an alternate shipping address to your account, as we verify both billing and shipping addresses (this may delay your order).

Step 4 - Shipping Method
The item/s you ordered will determine the shipping method. Most items ship UPS Ground US-48 States. Heavy or oversize items are shipped motor freight. The shipping cost is reflected here as well. We've also included a place for "Special Shipping Instructions" if you need a note for the package carrier. Review your information and click the "Continue" button to proceed.

Step 5 - Submit Order
Please verify that all your address information is correct. Also, double-check your order, as once submitted, your order cannot be changed. If you do need to make any changes, click on the appropriate "edit" link and make the necessary changes. When you are ready to finalize your order, choose the credit card type, enter the number, expiration date, and security code; then click the "Submit Order" button to complete your order.

Invoice -
After transmitting your order, an "Order Confirmation" page will appear. Please print this for your records. Once your order has been received by our operating system, you will be sent an email confirming your order.

Problems -
Please direct any problems to our customer service department.

Call toll-free at: 1-800-321-9260
Fax 24 hours, 7 days at: 330-533-2876
Tech Line: 330-533-3384

Email us at: Customer Service

Write to us at:

Component Parts: When deducting a component part from a unit or package, an allowance of 50% of the list price of the component part will be used to arrive at the adjusted price. Parts and items in this catalog are intended for replacement of "wear items" or for normal maintenance of products offered by TP Tools and are not intended for resale or any other purpose. Accordingly, we reserve the right to limit quantities of certain components or products.

<< Return