Our Guarantee
TP Tools & Equipment Satisfaction Guarantee
TP Ships Quick! - Order with TP Tools and relax knowing your order will ship quickly. Call before 2 pm EST, and your order will normally leave the same day (motor freight within 24-48 hours). This simply means you'll get your tools within days (not weeks) of placing your order.
Satisfaction Guarantee - If you are not completely satisfied with a product, simply return the item within 30 days from the original invoice date. Please be sure item is in new condition, in its original packaging and is returned to Tip Plus Corp prepaid. A 25% restocking charge applies to items returned 31-90 days from the invoice date. No returns accepted after 90 days (Shop-Trial items don't apply - see below). Paints, primers, activators, body fillers, abrasives, respirators, gloves, nozzles, and similar wear items are nonreturnable. COD packages are not accepted. Shipping & Packaging, Heavy/Oversize, and Truck Freight shipping charges are nonrefundable.
Shop Trial - Try any of our HVLP Turbine Paint Systems for 30 days, or Abrasive Blast Cabinets for 90 days. If not completely satisfied, return for a full refund. You are only responsible for freight (both ways).
Lifetime Technical Support - When you purchase from TP Tools, you automatically receive Free Lifetime Technical Support for your product.
Warranty - Items under warranty are subject to the terms of the manufacturer and can be sent directly to the manufacturer for repair or replacement. On request, we will mail a copy of the warranty on any of our products. Warranty does not apply to wear items, nor to items which seem to have been abused or tampered with.
Please see our page on Returns and Exchanges for information on how to go about returning an item.