Shipping and Delivery

TP Tools & Equipment Shipping and Delivery Information

ZONE SHIPPING MAP - US-48 STATES

UPS STANDARD GROUND - US-48 STATES - Most items ship UPS Ground service, US-48 States. Shipping & Packaging charges are determined by the merchandise total, and will be added to the order per chart below. No CODs. For rush orders, call 1-800-321-9260 for cost of UPS Next Day or 2nd Day Air. (These options are not available on-line.) Consignee Billing - sorry, not available.

*The above UPS Standard Ground Shipping & Packaging charges do not apply to UPS Heavy Items (below).

UPS HEAVY ITEM - US-48 STATES - Items noted "Heavy Item: See Zone Shipping Charge" have individual UPS shipping charges due to their weight or size. Shipping charges are shown below the product's price and are determined by your delivery zone. See Zone Shipping Map above to determine your shipping zone.

UPS Insurance - Orders with a different Ship-To address, left at "side door", "back door", "barn", or where a signature cannot be obtained, will have an insurance cost of $.50 per $100 valuation added to the order. This insurance cost does not appear on your Order Confirmation, but will be charged when the order is processed in our system.

TRUCK MOTOR FREIGHT INFORMATION

TRUCK MOTOR FREIGHT - US-48 States - Blast cabinets, compressors, or heavy or large items noted "Heavy Item: See Zone Shipping Charge" have individual freight shipping charges due to their weight or size. Freight charges are shown below the product's price and are determined by your delivery zone. See Zone Shipping Map above to determine your shipping zone. Allow 24-48 hours to leave our premises.

*Note - Freight costs are based on shipping to "Direct Points - No Interlines", meaning shipment reaches you by the Same Freight Line. If interlined (transferred from one freight line to another), or delivered to remote or high-cost delivery areas, we will call you prior to shipping, to advise you of extra cost. You may want to pick up your shipment at a nearby freight terminal to save extra cost. When picking up at terminal, please have adequate tie-down straps to secure your load; and be sure your vehicle/trailer is capable of handling the load. Identification will be required.

TRUCK FREIGHT DELIVERY - Allow 3-10 days from the date shipped. Actual time will depend on delivering carrier. Some residential areas will not accommodate semi trailers, and it will be necessary that you pick up the freight at the local terminal or have the freight delivered to a business. You are responsible for both incoming and outgoing freight, should your shipment be refused.

PHONE PRIOR TO DELIVERY - The freight carrier can guarantee to call you prior to delivery. The cost for this service is about $20-$25. However, most carriers do call before attempting delivery 24-48 hours prior at no cost. Always furnish two or three phone numbers for this purpose.

TRUCK FREIGHT UNLOADING - Motor Freight Carriers are not responsible for unloading. They will move the freight to the end of the truck (Tailgate Delivery). It is the customer's responsibility to remove the freight off truck and into their garage or shop. The truck driver is not obligated to assist in unloading. Please have adequate equipment and help to unload your shipment at time of delivery, as truck lines are unable to wait. Unload or Liftgate Service is available at extra cost.

UNLOAD or LIFTGATE SERVICE - Offered on most items shipped by truck motor freight. This extra cost option is available at the time the order is taken and is in addition to the Truck Freight charge (ask for cost when placing your order). The freight carrier will do one of the following:

1. The equipment will be placed on the liftgate of the truck and lowered to the ground. The driver will then take the equipment off the liftgate.
2. If no liftgate on the delivering truck, the freight carrier may lower the equipment to the ground.

Once off the liftgate or truck, the customer assumes responsibility for any further placement or delivery of the equipment. This service is a per shipment charge. If necessary to interline, 2 charges will apply.

OTHER SHIPPING INFORMATION

DAMAGE - If noticeable damage occurs to the carton or merchandise prior to delivery, please note this when signing the UPS or Truck Freight bill. Save all packing materials and cartons, and report damage claim immediately. All claims must be handled directly through the delivering carrier by you. Call TP Customer Service at 1-800-321-9260 if you need further assistance.

SHIPPING SURCHARGE - Some items (body filler, primer, undercoating, etc.) require additional shipping due to their weight and special packaging. This surcharge is noted on the product's page.

FUEL SURCHARGE - Due to increasing fuel costs, a fuel surcharge may be added to your order.

AK, HI, PR, VI, GUAM, and CANADA - Call for shipping/freight costs and method of shipping. Due to extra processing costs, a $7.95 packaging charge may apply. Paint/liquid products cannot be shipped to these areas.

All Shipping & Packaging, and Heavy Shipping charges are nonrefundable.

COMPONENT PARTS - When deducting a component part from a unit or package, an allowance of 50% of the list price of the component part will be used to arrive at the adjusted price. Parts and items in our catalog or on our website are intended for replacement of “wear items” or for normal maintenance of products offered by TP Tools and are not intended for resale or any other purpose. Accordingly, we reserve the right to limit quantities of certain components or products. Safety First information is sent with every order.

While every effort is made to provide accurate information and pricing on this site, errors sometimes occur; and Tip Plus Corp. reserves the right to correct product description, specs, and prices as needed. Tip Plus Corp. is not responsible for typographical errors, either stated or implied. All pricing/shipping costs are subject to change without notice due to changing business environments and conditions.

EXPORT INFORMATION

WE DO NOT EXPORT outside of the US AND CANADA; nor do we send catalogs or correspond via e-mail, fax, mail or phone outside of the US and Canada. However, our catalog and products are available as follows:

A) CONTACT IN THE US: If you have a friend or contact who reside in the US, ask that they request a catalog in their name online or by calling 1-800-321-9260. Or, you may request the catalog in their name (remember to include their complete US address, including zip code). We will send our catalog via 1st class mail to them, and they can forward the catalog to you. If you later want to place an order, this order must be placed by your US contact and paid for by their credit card or money order. We will then ship your order to them. (We do not accept international credit cards.) Your contact will have the responsibility of shipping the order to you by best available means. We deal only with your US contact. Thank you.

B) EXPORT: SKAT BLAST CABINETS and Skat Blast replacement parts - for distributors in Europe, Japan, and Puerto Rico, see  www.skatblast.com  or go directly to our overseas sources.

Europe:  www.matthys.net  Matthys Quality Equipment bvba, Deerlijkstraat 55, B-8570, Vichte, Belgium. Tel. +32-(0)56-773100, Fax +32-(0)56-774500. Site Info: Nederlands, Deutsch, Francais, English. Stocking Distributor - Cabinets and HVLP Paint Spray Systems - 220 volts CE. Cabinets and all parts IN STOCK.

Japan:  http://www.sanken-co.jp/  Sanken Co. Ltd., 3-1-1, Kadosawabashi, Ebina-city, Kanagawa, 243-0426 Japan. Tel +81-46237-3025.  Fax +81-46237-3026  Stocking Distributor - Most Skat Blast Cabinets and HVLP Paint Spray Systems, parts & supplies.

Puerto Rico:  Econo Tools, 1131 Roosevelt Ave., Puerto Nuevo, PR 00920. Tel 787-783-8213.  Fax 787-792-3922.  Now stocking Skat Blast HVLP Paint Spray Systems, parts & supplies. Has limited stock of Skat Blast Cabinets. Can order any Skat Blast Cabinet for you on request.

<< Return